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Why we need your details?

Your time is precious, so we will only contacting you when it is required.

Trust our drivers to  protect your belongings 

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FAQs

Will you deliver my units back to a different address?

Yes, we can deliver your goods back to any address within our catchment area. 

If you require your goods to be delivered to an address outside of our catchment area we can still help. Call the office on 0333 255 2480. 

We do recommend our loading service as we cannot be liable for damage that comes about as a result of the way you packed the unit.

Are there any hidden extras?

No, there are no hidden fees. 

All of our prices include VAT and there are no additional fees for padlocks, keycards, or different rates based on ease of access.

Do you provide a packing service?

Yes, however, this is charge as a premium.

If you need help packing smaller items into boxes please call us on 0333 259 6569 for more information.

Can someone access my unit on my behalf?

If you wish to allow friends, family members, or a third party to access your unit we will require permission from you to confirm this. 

Please note that for your protection, Kelly’s will require suitable proof of identity from the person accessing the unit(s) or they will be turned away.

What payment options are available?

Direct debit, MasterCard, Switch, Electron and Delta cards are our preferred methods of payment. 

We do not accept American Express.

Need help with  your booking? 

Get in touch with one of our dedicated storage experts for more info.